1111 bar's Privacy Policy
Protecting your personal information is one of our top priorities. This policy explains in detail what information we collect, why we collect it, and how it is stored and used.
Introduction and Scope
1111 bar (referred to herein as "we", "our", or "the platform") is committed to full transparency about how we handle the personal information you provide when using our website and services. This privacy policy applies to all users of the 1111 bar website — both registered members and unregistered visitors.
By accessing this website or creating an account, you are considered to have read and accepted the terms set out in this policy. Please read our Terms and Conditions page to learn more about the general terms of using our services.
We reserve the right to change this policy. For any significant changes, we will update the date on the website and, where necessary, notify registered members by email.
What Information We Collect
2.1 Information You Provide Directly
This includes information you actively provide during account registration and use of our services:
- Full name and username
- Email address and mobile number
- Date of birth (for age verification — all our services are for users aged 21+)
- Mobile banking details for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
- Any messages or information provided when contacting us
2.2 Automatically Collected Information
When you use the website, the following information may be collected automatically:
- IP address and device type
- Browser and operating system information
- Pages visited, session duration, and click patterns
- Information obtained through cookies and similar tracking technologies
2.3 Identity Verification Information
To ensure financial security and responsible gaming, we may in certain circumstances request government-issued identification details. This information is used solely for the purpose of confirming identity.
Purpose of Data Collection
1111 bar uses your information only for specific and legitimate purposes, including:
- Account Management: Completing registration, enabling login, and ensuring account security.
- Processing Financial Transactions: Managing deposits and withdrawals and maintaining transaction records.
- Customer Support: Providing assistance via live chat and email and resolving issues.
- Service Improvement: Analysing user experience to improve the quality of the platform.
- Security and Fraud Prevention: Detecting unauthorised access and fraudulent activity.
- Communications: Sending promotional information, important notices, and updates (with your consent).
We never sell your personal information to third parties for marketing purposes.
Data Storage and Security
1111 bar applies industry-standard technical and organisational measures to protect your information. All data transmission on our platform is secured through SSL (Secure Socket Layer) encryption.
4.1 Technical Security Measures
The following security technologies are used on our platform:
4.2 Data Retention Period
We retain your information for as long as your account remains active and for as long as necessary to provide our services. Even after an account is closed, financial records and transaction history are retained for a specified period in accordance with applicable law.
Please note that no platform can guarantee complete security when transmitting information over the internet. We therefore ask you to keep your password confidential and to contact us immediately if you notice anything suspicious.
Sharing Information with Third Parties
1111 bar does not generally share your personal information with third parties. However, this may apply in the following limited circumstances:
5.1 Payment Processors
The minimum information required to complete transactions through mobile banking services such as bKash, Nagad, Rocket, and Upay may be shared with the relevant payment provider. These payment providers operate under their own privacy policies.
5.2 Technology Service Providers
Technology partners used to operate our platform (such as hosting, analytics, and game providers) receive only the information necessary for their designated role and are bound by contractual confidentiality terms.
5.3 Legal Obligations
We will comply where we are legally required to provide information as part of a court order, a valid request from a government authority, or a legal process.
Cookies and Tracking Technology
The 1111 bar website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience on the website.
6.1 Types of Cookies
- Essential Cookies: Required for login sessions and core functionality. Without these, the website will not work properly.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand user behaviour, which helps improve our services.
6.2 Cookie Control
You can change your browser settings to stop accepting cookies or to delete stored cookies. Please note that disabling certain essential cookies may limit the functionality of the website.
User Rights
As a registered member of 1111 bar, you have the following rights over your own information:
- Right to Access: You may request to know what information we hold about you and for what purpose it is being used.
- Right to Correction: If your profile contains incorrect or incomplete information, you may have it corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for financial or legal reasons.
- Opt Out of Marketing: You have the option to stop receiving promotional messages at any time.
- Portability: Where applicable, you may request your information in a readable format.
To exercise any of these rights, contact us by email or live chat. We provide support in Bengali and English 24/7.
Protection of Minors
All services on 1111 bar are strictly for individuals aged 21 or over. We do not intentionally collect any information from minors. This limit is enforced through date of birth verification at the time of registration.
To learn more about our responsible gaming practices, please visit our Responsible Gaming page, which contains guidelines on keeping yourself and your family safe.
If you believe a minor you know is using this platform, please contact us immediately.
International Data Transfers
1111 bar's servers and data processing infrastructure may be located in various countries. If your information is stored or processed on a server outside Bangladesh, we ensure that such transfers are carried out under appropriate contractual safeguards and industry-standard security measures.
By using this platform, you are considered to have consented to such international data transfers.
Contact and Complaints
If you have any questions, feedback, or complaints regarding this privacy policy, please contact us directly:
- Live Chat: Live chat on the website — 7 days a week, 24 hours a day
- Email: [email protected]
We generally aim to respond as soon as possible after receiving your message. All our support is available in both Bengali and English.
For answers to more general questions about the platform, you can visit our FAQ section.